Terms of Services

ARTICLE 1 - PURPOSE

These conditions govern sales by the company Giftelly of 925 silver or gold-plated jewelry, fashion jewelry, body jewelry, and other customizable products on our site.

ARTICLE 2 - PRICES

The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. For orders to countries other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes, import duties, or state taxes may be payable. These duties and amounts do not fall within the jurisdiction of Giftelly. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities. All orders, regardless of their origin, are payable in euros. Giftelly reserves the right to modify its prices at any time, but products will be invoiced based on the rates in effect at the time of order validation and subject to availability. Products remain the property of Giftelly until full payment is received. Please note: once you take physical possession of the ordered products, the risks of loss or damage to the products are transferred to you.

ARTICLE 3 - ORDERS

You can place orders: Online at: www.Giftelly.com Contractual information is presented in French and will be confirmed no later than when your order is validated. Giftelly reserves the right not to register a payment and not to confirm an order for any reason, particularly in case of supply problems or difficulties concerning the received order.

ARTICLE 4 - ORDER VALIDATION

Any order appearing on the website www.Giftelly.com implies adherence to these General Conditions. Any order confirmation entails your full and complete adherence to these general terms of sale, without exception or reservation. All provided data and recorded confirmation will constitute proof of the transaction. You declare to have perfect knowledge of it. Order confirmation will constitute signature and acceptance of operations performed.

ARTICLE 5 - PAYMENT

Validating your order implies your obligation to pay the indicated price. Payment for your purchases is made by credit card through secure transactions provided by: Stripe.

ARTICLE 6 - WITHDRAWAL

In accordance with Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of withdrawal, without having to justify reasons or pay penalties, except for return shipping costs. Returns must be made in their original condition and complete (packaging, accessories...). In this context, your responsibility is engaged. Any damage to the product during this process may result in the failure of the right of withdrawal. Despite the care taken during order preparation, if an item arrives damaged or is simply defective, you have 24 hours to notify Giftelly by email after receiving the item and request an exchange or refund. After this period, Giftelly cannot be held responsible for the defective item and/or provide a refund. Before any return, you must request it from Giftelly by email: Walid@Giftelly.com Once accepted, you can return (at your expense and with tracking) your well-protected items in their original packaging to the address we will provide. In case of exercising the right of withdrawal, Giftelly will refund the amounts paid within 14 days following the notification of your request and via the same payment method used during the order.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The following items cannot be returned or exchanged: - Jewelry on sale - Personalized jewelry.

ARTICLE 7 - AVAILABILITY

Our products are offered as long as they are visible on the Giftelly site and within stock limits. For non-stocked products, our offers are valid subject to availability from our suppliers. In case of product unavailability after placing your order, we will inform you by email within 4 days. Your order will be automatically cancelled and a refund will be issued.

ARTICLE 8 - DELIVERY

Products are shipped to the delivery address indicated during the order process, within the timeframe shown on the order validation page (1-4 business days) after their manufacture at the factory. The delay may be longer during promotional offers or holiday periods. During holidays, the shipping date will be indicated when placing your order. In case of shipping delay, an email will be sent to you (within 4 business days) to inform you of any consequence on the delivery time that was indicated to you. In case of carrier delay (La Poste), you cannot request compensation from Giftelly. In case of anomaly upon reception (damaged package, opened package, package not received, empty package...), you must file a claim with the carrier (La Poste, by phone at 3631) and inform Giftelly within 2 business days. These shipping problems must be resolved primarily with the carrier; Giftelly cannot be held responsible. Delivery options: Tracked letter France and Europe (sent by email upon shipment): Mailbox delivery. No insurance in case of postal loss/theft/damage. Goods always travel at your own risk. Tracked letter Europe outside EU: Mailbox delivery. No insurance in case of postal loss/theft/damage. Registered letter France and Europe: Delivery against signature - Full refund in case of postal loss/theft/damage. Registered letter Europe outside EU: Delivery against signature - Full refund in case of postal loss/theft/damage. Giftelly reserves the right to modify the delivery method.

In case of incomplete address or wrong delivery address provided, the new shipment will be charged in addition to the order.

ARTICLE 9 - FORCE MAJEURE

Giftelly will not be responsible for total or partial non-performance of its obligations under this contract if such non-performance is caused by an event constituting force majeure, particularly in case of disruption or total or partial strike of postal services and means of transport and/or communications, flood, fire, and generally, in case of events beyond its control.

ARTICLE 10 - LIABILITY

The products offered comply with current French legislation. Giftelly's liability cannot be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to verify with local authorities the possibilities of importing or using the products or services you plan to order. Furthermore, Giftelly cannot be held responsible for damages resulting from misuse of the purchased product. Finally, Giftelly's liability cannot be engaged for any inconvenience or damage inherent to the use of the Internet network, including service interruption, external intrusion, or presence of computer viruses.

ARTICLE 11 - APPLICABLE LAW IN CASE OF DISPUTES

The language of this contract is French. These terms of sale are subject to French law. In case of dispute, French courts will have exclusive jurisdiction.

ARTICLE 12 - INTELLECTUAL PROPERTY

All elements of the Giftelly site are and remain the intellectual and exclusive property of Giftelly. No one is authorized to reproduce, exploit, redistribute, or use in any way, even partially, elements of the site whether they are textual, software, visual, or audio. Any simple or hypertext link is strictly forbidden without express written agreement from Giftelly.

ARTICLE 13 - PERSONAL DATA

Giftelly reserves the right to collect personal information and data concerning you. They are necessary for managing your order, as well as improving the services and information we send you. They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing, and payment. This information and data are also retained for security purposes, to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify, and oppose your personal information and data. To exercise this right, you can contact us at the email address: Walid@Giftelly.com and mention in the subject "Collection of my data." However, no banking information is saved during your orders, whether through Paypal or any other type of payment.